TRITECH Data & Telecom

Your single source for all of your IT&T networking and Maintenance needs, from architecture design and rollout to the 24 X 7 challenges of maximizing its efficiency throughout the technology ROI life cycle.
IT &T support & Infrastructure Care packs:
Wouldn’t you like to know that every detail of your infrastructure support and maintenance is being taken care of for you? Do you have the qualified in-house staff with which to accomplish this objective?
Tritech’s IT Support and Maintenance Services provide the solid foundation for World-Class IT outsourcing services. With State of the art tools and methodologies, we can support the framework for all your enterprise product and support implementations. We’ll ease the day-to-day burden of managing distributed computing environments. And offer you a single point-of-contact for all your maintenance needs.

Available team of Skilled Resources

The most highly skilled, qualified, certified support professionals in the industry.
A mission-critical culture focused on client satisfaction.
Proven Data Center systems and processes for high quality, consistent service delivery.
Mobile multi-site deployment, installation and support solutions for the network and the data center.
Tritech’s Support Services cover every aspect of IT infrastructure support, from installations to complete OS & Hardware maintenance services.
IT &T Maintenance + Support Services
For all your new and legacy technical support needs.
Tritech’s IT Support and Maintenance Services cover every aspect of IT infrastructure support, from installations to complete maintenance services. We are committed to the daily churn responsibility of managing your distributed computing environments and the SPOC for all your maintenance needs.

Deliverables

Proven expertise in the design, deployment, and support of your business-critical and distributed computing environments.

The expertise to support

Every piece of your IT infrastructure through multiple channels: over the phone, through on-site services, or via the Web.
Recognized certification for our support service processes. Industry-leading certification for multi-vendor parts delivery and product distribution.
Proven expertise in service processes, support methodologies, installation processes, and popular software products.

A central service delivery infrastructure

and standardized processes to ensure consistency of response and quality everywhere within your locations.
Service Curriculum:

Infrastructure Maintenance Services

Ensure maximum availability of all equipment. From notebooks and desktops. To networks. To enterprise servers.

Installs, Adds, Moves & Changes

Keep your infrastructure flexible and current with Software Maintenance Releases, Support Center Services, User Communication Services and Electronic Call-home Support.

Specialized Support Services

A flexible suite of services designed to support both hardware and software products. At every stage of the product lifecycle.

Desktop Deployment Services

A choice of Basic Desktop Deployment Services for enterprise rollout, resource management and related activities. Or Standard Desktop Deployment Services for managing your migration process.

Electronic Support Services

Integrate Internet technology into a complete support tool to provide real-time access to critical information.